ISSA, founded in 1963, is an institute dependent on the University of Navarra and was the first University College in Spain to impart training for management assistants at tertiary level. English and French or German are compulsory subjects during the three-year course. A multilingual model has been introduced this year, 2004-05, which will allow students to study 60% of the diploma in other languages. Personalized attention is given to help them acquire and improve skills and competences required in the workplace. All graduates are eligible to use ISSA’s work placement service throughout their professional life.